Evolution of Business Process Notation

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Author(s): Roberto Paiano (University of Salento, Italy), Anna Lisa Guido (University of Salento, Italy)and Andrea Pandurino (University of Salento, Italy)
Copyright: 2009
Pages: 23
Source title: Designing Complex Web Information Systems: Integrating Evolutionary Process Engineering
Source Author(s)/Editor(s): Roberto Paiano (University of Salento, Italy), Anna Lisa Guido (University of Salento, Italy)and Andrea Pandurino (University of Salento, Italy)
DOI: 10.4018/978-1-60566-300-5.ch001

Keywords: Computer Science & IT / Information Science Reference / Web Technologies / Web Technologies & Engineering

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Abstract

The analysis of the business processes, realized through visits and interviews to the employees, must necessarily aim to provide for visibility to a large range of operation of the whole process knowledge; this misses very often to the company: each operator sees only the part of the process that tightly competes with it and only an analysis realized by an external team (or that succeeds in abstracting from the specific problems of every actor of the business process) can gather the process in its entirety.

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