Experiences with a Research Product: A Robot Avatar for Chronically Ill Adolescents

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Author(s): Jorun Børsting (University of Oslo, Norway)and Alma Leora Culén (University of Oslo, Norway)
Copyright: 2017
Pages: 25
Source title: Smart Technology Applications in Business Environments
Source Author(s)/Editor(s): Tomayess Issa (Curtin University, Australia), Piet Kommers (University of Twente, The Netherlands), Theodora Issa (Curtin University, Australia), Pedro Isaías (Portuguese Open University, Portugal)and Touma B. Issa (Murdoch University, Australia)
DOI: 10.4018/978-1-5225-2492-2.ch008

Keywords: Artificial Intelligence / Business Information Systems / Business Science Reference / Computer Science & IT

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Abstract

This chapter discusses challenges related to studying the use and usefulness of research products (robust, high fidelity prototypes placed in real use contexts for research purposes). Methods and methodologies for studying use and usefulness of such research products embedded in users' everyday lives are still lacking and need to be better established. By presenting a case of such research product in use, a robot avatar, we wish to illustrate how new knowledge of relevance for both designers and users can be gained. The robot avatar was designed to represent chronically ill adolescents at school, improving his/hers learning opportunities, as well as helping maintain social connections with peers. The chapter shows how methods were adapted and tools designed to work with this user group and learn about the role of avatars in education and reduction of social isolation. The value of using the avatar, and similar research products, is considered.

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Experiences with a Research Product: A Robot Avatar for Chronically Ill Adolescents

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