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Exploiting Multimodality for Intelligent Mobile Access to Pervasive Services in Cultural Heritage Sites
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Author(s): Antonio Gentile (Università di Palermo, Italy), Antonella Santangelo (Università di Palermo, Italy), Salvatore Sorce (Università di Palermo, Italy), Agnese Augello (Università di Palermo, Italy), Giovanni Pilato (Consiglio Nazionale delle Ricerche, Italy), Alessandro Genco (Università di Palermo, Italy)and Salvatore Gaglio (Consiglio Nazionale delle Ricerche, Italy)
Copyright: 2010
Pages: 25
Source title:
Multimodality in Mobile Computing and Mobile Devices: Methods for Adaptable Usability
Source Author(s)/Editor(s): Stan Kurkovsky (Central Connecticut State University, USA)
DOI: 10.4018/978-1-60566-978-6.ch009
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Abstract
In this chapter the role of multimodality in intelligent, mobile guides for cultural heritage environments is discussed. Multimodal access to information contents enables the creation of systems with a higher degree of accessibility and usability. A multimodal interaction may involve several human interaction modes, such as sight, touch and voice to navigate contents, or gestures to activate controls. We first start our discussion by presenting a timeline of cultural heritage system evolution, spanning from 2001 to 2008, which highlights design issues such as intelligence and context-awareness in providing information. Then, multimodal access to contents is discussed, along with problems and corresponding solutions; an evaluation of several reviewed systems is also presented. Lastly, a case study multimodal framework termed MAGA is described, which combines intelligent conversational agents with speech recognition/ synthesis technology in a framework employing RFID based location and Wi-Fi based data exchange.
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