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Forging Civic and Democratic Governance From Below Through Virtual State and Communities: Case Studies of Communities of Practice
Abstract
The demand for accountable and transparent government in post-apartheid is apparent as citizens and social movements are up in arms exercising their democratic citizenship for democratic governance. By employing effective communication, sharing tasks, planning together, and monitoring performance, teams are able to achieve their goals. The advantage of adopting a virtual state and teams is that the usage of technology to mediate virtual teams allows organisations to reduce costs (human and non-human resources), especially for international virtual teams. This chapter argues that without a holistic understanding of how the government works, the existing participatory mechanisms such as the constituency offices and ward committees would not yield the desired outcomes and impact. The chapter made use of case studies of communities of practice to unpack the concept of a virtual state and communities.
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