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Fostering Innovation in the Midst of Organizational Change: Dialogically with a Sensemaking Narrative Approach
Abstract
This chapter examines the definitional links between innovation, organizational change, organizational culture, organizational climate, and dialogic communication. In the 21st century context of nano-second change across organizations, understanding these concepts, their nexus for practical purposes, and the value of dialogic narratives help frame the “stories” of innovative processes that construct change. Current change cases such as Saturday Mail, Should We Make Cents, due process removal for Colorado public service providers, and Colorado Open Space “Nature Play” constructions are examined to apply a theoretical framework for this complex process of innovation through dialogue. An organizational tool modeled after Bingo is demonstrated as an aid in constructing and shaping the organizational change narrative while incorporating diverse dialogues in the communication process.
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