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Giving Personal Assistant Agents a Case-Based Memory

Giving Personal Assistant Agents a Case-Based Memory
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Author(s): Ke-Jia Chen (Nanjing University of posts and telecommunications, China, and Université de Technologie de Compiègne, France)and Jean-Paul A. Barthès (Université de Technologie de Compiègne, France)
Copyright: 2012
Pages: 18
Source title: Developments in Natural Intelligence Research and Knowledge Engineering: Advancing Applications
Source Author(s)/Editor(s): Yingxu Wang (University of Calgary, Canada)
DOI: 10.4018/978-1-4666-1743-8.ch021

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Abstract

We consider Personal Assistant (PA) agents as cognitive agents capable of helping users handle tasks at their workplace. A PA must communicate with the user using casual language, sub-contract the requested tasks, and present the results in a timely fashion. This leads to fairly complex cognitive agents. However, in addition, such an agent should learn from previous tasks or exchanges, which will increase its complexity. Learning requires a memory, which leads to the two following questions: Is it possible to design and build a generic model of memory? If it is, is it worth the trouble? The article tries to answer the questions by presenting the design and implementation of a memory for PA agents, using a case approach, which results in an improved agent model called MemoPA.

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