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Global Telemedicine and eHealth: Advances for Future Healthcare – Using a Systems Approach to Integrate Healthcare Functions
Abstract
This chapter is about the intersections taking place globally in the delivery of healthcare. In today's world, quality health is about access: access to transportation to the hospital, access to the right people, doctors, nurses, and specialists, and the doctor's access to the latest lab tests and equipment. But in our future, all of this goes away. You do not need transportation, as medical ecosystems are becoming ubiquitous. Access to the best medical care available means access to the hospital system living in the cloud. The best labs are built into our phones whereby today's array of sensors can be focused on prevention and delivery systems designed for keeping people healthy. Behind this is the driving vision that medicine will be transformed from reactive and generic to predictive and personalized, reaching patients from the cloud through their telephones in their own homes, making up for a coming shortage in doctors and nurses. Where this brings us is that there is an abundance of confusion as to what Telehealth and eHealth is or what it will be. This chapter addresses an eHealth definition for review, thoughts on eHealth systems, resistance to change issues to be considered, the CVS Minute Clinic's introduction of innovation and disruptive eHealth care models and systems, a Systems Engineering Management proof of concept project with the Kansas Department of Corrections, and globally oriented conclusions and recommendations. (Diamandis & Kotler, 2012).
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