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M-Government: Challenges and Key Success Factors – Saudi Arabia Case Study
Abstract
In developing countries like the Saudi Arabia, due to high mobile phone penetration rates, any electronic government initiatives that don’t take mobile technology into account will eventually fail. While the number of landline phones and internet subscribers are growing steadily over the past few years, the number of mobile phone users and its penetration rates are skyrocketing. In the near future and with the many mobile phone features, mobile phones will remain the main media of communication and a main source for providing information to citizens and customers.
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