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E-Government and E-Democracy in the Making
Abstract
The development of electronic or digital government (egovernment) has varied throughout the world. Although we give it the same name, we know from different studies that, for example, the concept of Information Society can be interpreted in different ways in different cultural settings (Jaeger, Slack, & Williams, 2000; Sancho, 2002). This article provides a general outline of the development of e-government in the West and is primarily based on European and Scandinavian experiences. It is only possible to give an introduction to e-government if we can define what we are talking about. E-government is still a rather new concept, but most people agree that egovernment includes the following features: • E-government is based on information and communication technologies (ICTs). • E-government is taking place in public administration. • E-government concerns electronic ways to perform all kinds of internal administrative tasks. • E-government also concerns the communication between the public administration and the citizens and other actors in the surrounding society (Jaeger, 2003: 50).
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