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Health Communication Strategies: Crisis Management and Infodemic During COVID-19
Abstract
This chapter focuses on the crisis and risk management strategies as parts of health communication processes applied during the COVID-19 era. For the literature part, risk and crisis communication, social media, information disorders, and infodemic are used, and for the analysis, crisis communication strategies of the Ministry of Health in the Republic of Turkey are examined. The findings reveal that the ministry takes several precautions in order to prevent the spread of the virus (like lockdowns, enclosures, strengthening health services, etc.) and to inform the public regularly via conventional and social media.
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