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Human-Computer Interaction: A Human Resources Perspective
Abstract
In order to get information from the computers people must give them information and commands, therefore human-computer interaction (HCI) consists of information input and output and command input through the so-called user interface (UI). In accordance with its very name HCI concerns both humans—hereinafter called users—and computers, so it is strongly related to ergonomics and human resource management on one hand, and computer technology on the other. Every domain of ergonomics is concerned, that is, physical (working environment, workstation layout), cognitive (perception, memory, learning, human errors), and organizational. Some points of contact between HCI and human resource management are employee profiles (as a basis to look for the interface design best fitted to the future users), task and workflow design, productivity, and learning period minimization.
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