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Human Resource Management and Performance in the Hospitality Industry: Methodological Issues

Human Resource Management and Performance in the Hospitality Industry: Methodological Issues
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Author(s): Anastasia A. Katou (University of Macedonia, Greece)
Copyright: 2015
Pages: 20
Source title: International Tourism and Hospitality in the Digital Age
Source Author(s)/Editor(s): Suresh Kumar (University Shimla, India), Mohinder Chand Dhiman (Kurukshetra University, India) and Ashish Dahiya (Central University of Haryana, India)
DOI: 10.4018/978-1-4666-8268-9.ch001

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Abstract

The purpose of this chapter is to review methodological issues highlighted in the empirical literature in the field of strategic human resource management that may be applied to the hospitality industry, and to propose possible solutions to overcome methodological problems. The chapter makes use of a general HRM-performance linkage framework that refers to the ‘black box' in strategic human resource management, and is based on the three HRM perspectives (universalistic, contingency, configurational).

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