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Human Resource Management in Indian Hospitality Industry: Emerging Theoretical and Practical Aspects

Human Resource Management in Indian Hospitality Industry: Emerging Theoretical and Practical Aspects
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Author(s): Mohinder Chand Dhiman (Kurukshetra University, India) and Amit Kumar (Kurukshetra University, India)
Copyright: 2015
Pages: 17
Source title: International Tourism and Hospitality in the Digital Age
Source Author(s)/Editor(s): Suresh Kumar (University Shimla, India), Mohinder Chand Dhiman (Kurukshetra University, India) and Ashish Dahiya (Central University of Haryana, India)
DOI: 10.4018/978-1-4666-8268-9.ch016

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Abstract

In the present era of globalization, human resources is the most important asset for any organization and a source of achieving competitive advantage. The theory, research, and practice of human resource management (HRM) has evolved considerably over the past century; experiencing a major transformation in practices within the most recent three decades. Today, HRM is regarded as the source of sustained competitive advantage for many organizations operating in a global economy, with no exception for the tourism and hospitality industry. While there is growing evidence that the practice of human resource management in the hospitality industry is characterized by informality, there is less evidence about the emerging theoretical and practical aspects of HRM. Thus, this chapter makes a modest attempt in the direction of building management concerns and advocacy for better HRM systems and practices in Indian hospitality industry.

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