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Implementation Failure of an Integrated Software Package: A Case Study from the Far East

Implementation Failure of an Integrated Software Package: A Case Study from the Far East

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Author(s): S. Sarker (Washington State University, USA)
Copyright: 2006
Pages: 15
Source title: Cases on Information Technology and Business Process Reengineering
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-396-0.ch019

Keywords: Business & Management / Business Information Systems / Business Process Management / Business Science Reference

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Abstract

The case study describes the process of implementation of an integrated software package at the Thai subsidiary (SMTL) of a Hong Kong-based multinational company (SMHK) engaged in the manufacturing of electronic equipment.

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