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Implementation of CEO Servant Leadership: From Research Into Practice by Exploring Roles of CEO Servant Leadership in American For-Profit Organizations
Abstract
The purpose of this study was to investigate the impact that expressions of servant leadership (SL) have on perceived corporate outcomes, performance, and employee satisfaction. Linking symbolic interactionism and grounded theory, this research analyzed the descriptive, empirically-driven, and theoretical underpinnings of the implementation of servant leadership philosophy and value on chief executive officers (CEOs), as well as the organizational barriers associated with the implementation of SL in American for-profit organizations. This qualitative study found indications of a relationship between SL and a strong ethical organizational climate and culture, employee morale, empowerment, and commitment to organizational effectiveness. The interviews with CEOs formed a consensus among executives that SL provides long-term sustainability, boosts social responsibility, and encourages a global mindset. Additionally, a servant leader's approach to strategy mitigates corporate scandals, toxic work environments, and the risk of employee burnout.
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