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Information and Communication Technologies in the Educational Process: Mapping the Critical Success Factors

Information and Communication Technologies in the Educational Process: Mapping the Critical Success Factors
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Author(s): Michelle Merlino Lins Campos Ramos (Universidade Federal Fluminense, Brazil), Helder Gomes Costa (Universidade Federal Fluminense, Brazil)and Glaucia da Costa Azevedo (Universidade Federal Fluminense, Brazil)
Copyright: 2022
Pages: 35
Source title: Training Engineering Students for Modern Technological Advancement
Source Author(s)/Editor(s): Anabela Carvalho Alves (University of Minho, Portugal)and Natascha van Hattum-Janssen (Saxion University of Applied Sciences, The Netherlands)
DOI: 10.4018/978-1-7998-8816-1.ch016

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Abstract

The study aimed to map the critical success factors for the adoption of information and communication technologies (ICTs) in the educational process of educational institutions. Problems related to the adoption of ICT in the educational system stem from the need to adapt to the use of new technologies in the internal processes of institutions and in teaching and learning processes, common to different profiles of educational institutions including of engineering courses with them specificities. To meet the objective, a review of the existing bibliography in the Scopus database was carried out to highlight articles relevant to the topic. Based on the review, 31 articles identified the main factors and effects that influence and impact the process of implementation and continued use of ICTs. The survey generated a broader view of the challenges faced in different dimensions, from SWOT framework, involving different stakeholders. It is suggested in future studies to engineering analyze deeper the complex scenario that involves the theme.

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