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Information Systems Innovations Using Competitive Intelligence
Abstract
The chapter outlines Information System's (IS) innovations using Competitive Intelligence (CI). The theoretical foundation supporting this chapter was reviewed and Information System framework was implemented. Recommendations as to how the framework for Information Systems innovation was implemented have been addressed in this chapter. Knowledge is used as a focal factor for competitive advantage, through effective and efficient performances by employees in many organisations. As a result, knowledgeable employees are expected to share their knowledge with others to increase innovation within the organisation. Unfortunately, this is not always the case. Generally, employees behave differently within an organisation. The main challenge is that no organisation has total control of its employees' behaviour and actions. The behaviour and action has an impact on how Information Systems are deployed for innovation, in creating competitive advantage. As a result, many systems have been deployed by different organisations in attempt to address this challenge for the interest.
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