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From Information Technology to Social Technology: Opportunities and Challenges in the Knowledge Economy
Abstract
Stemming from the information economy, the knowledge economy represents an extension of technology-based production to include the leverage of technologies for value-added products and services. In this chapter, the author defines the knowledge economy and looks at the technology-based economic growth experiences of three places—the San Joaquin Valley in California, Ennis in Ireland, and Singapore—to show the importance of human capital development, social inclusion, and learning contexts in generating the foundation for continuous innovation. These themes highlight the opportunities and challenges involved in their bid to create a knowledge economy. The main argument in the chapter advocates the importance of going beyond the technologies to analyse the social context within which technologies function. Based on the author’s larger study of the sustainable knowledge economy, this chapter comprises an empirical analysis of the three cases and a rigorous literature review to emphasise the shift in perspective from the information view of technology to the social perspective of technology.
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