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Innovative Technologies for Healthcare Service Productivity
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Author(s): Gaganjot Kaur (Chandigarh University, India), Shalini Sharma (Chandigarh University, India)and Reepu (Chandigarh University, India)
Copyright: 2024
Pages: 19
Source title:
Innovative Technologies for Increasing Service Productivity
Source Author(s)/Editor(s): Sridhar Manohar (Chitkara Business School, Chitkara University, India), Amit Mittal (Chitkara Business School, Chitkara University, India), Sekar Raju (Ivy College of Business, Iowa State University, USA)and Arjun J. Nair (Chitkara University, India)
DOI: 10.4018/979-8-3693-2019-8.ch017
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Abstract
The world is changing rapidly, especially with a speedy increase in global population. More than ever, for all service-related functions, the organizations are looking for methods to enhance their service throughput. Technological innovations in every industry have been helpful in achieving this growth. In hospitals too, the power of technology has been harnessed for better patient outcomes which directly translates to patient satisfaction. New healthcare technologies have provenly increased the efficiency of care services and operational processes by removing repetitive tasks and providing personalized care to the patients. A successful digital healthcare ecosystem provides clinical decision support which enables both high degree of efficiency (bandwidth and throughput) and high degree of effectiveness (quality patient health outcomes).
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