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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Integration Issues in the Healthcare Supply Chain

Integration Issues in the Healthcare Supply Chain
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Author(s): Spyros Kitsiou (University of Macedonia, Greece), Aristides Matopoulos (University of Macedonia, Greece), Maro Vlachopoulou (University of Macedonia, Greece) and Vicky Manthou (University of Macedonia, Greece)
Copyright: 2009
Pages: 16
Source title: Handbook of Research on Information Technology Management and Clinical Data Administration in Healthcare
Source Author(s)/Editor(s): Ashish N. Dwivedi (University of Hull, UK)
DOI: 10.4018/978-1-60566-356-2.ch036


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The efficacy, quality, responsiveness, and value of healthcare services provided is increasingly attracting the attention and the questioning of governments, payers, patients, and healthcare providers. Investments on integration technologies and integration of supply chain processes, has been considered as a way towards removing inefficiencies in the sector. This chapter aims to initially provide an in depth analysis of the healthcare supply chain and to present core entities, processes, and flows. Moreover, the chapter explores the concept of integration in the context of the healthcare sector, and indentifies the integration drivers, as well as challenges.

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