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Issues in Spoken Dialogue Systems for Human- Computer Interaction
Abstract
Spoken dialogue systems are a step forward towards the realization of human-like interaction with computer-based systems. This chapter focuses on issues related to spoken dialog systems. It presents a general architecture for spoken dialogue systems for human-computer interaction, describes its components, and highlights key research challenges in them. One important variation in the architecture is modeling knowledge as a separate component. This is unlike existing dialogue systems in which knowledge is usually embedded within other components. This separation makes the architecture more general. The chapter also discusses some of the existing evaluation methods for spoken dialogue systems.
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