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Key Adoption Challenges and Issues of B2B E-Commerce in the Healthcare Sector

Key Adoption Challenges and Issues of B2B E-Commerce in the Healthcare Sector
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Author(s): Chad Lin (Curtin University of Technology, Australia), Hao-Chiang Koong Lin (National University of Tainan, Taiwan), Geoffrey Jalleh (Curtin University of Technology, Australia) and Yu-An Huang (National Chi Nan University, Taiwan)
Copyright: 2011
Pages: 13
Source title: Handbook of Research on Mobility and Computing: Evolving Technologies and Ubiquitous Impacts
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal) and Fernando Moreira (Portucalense University, Portugal)
DOI: 10.4018/978-1-60960-042-6.ch011

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Abstract

Although B2B e-commerce provides healthcare organizations a wealth of new opportunities and ways of doing business, it also presents them with a series of challenges. B2B e-commerce adoption remain poorly understood and it is also a relatively under-researched area. Therefore, case studies were conducted to investigate the challenges and issues in adopting and utilizing B2B e-commerce systems in the healthcare sector. The major aims of this study are to: (a) identify and examine main B2B e-commerce adoption challenges and issues for healthcare organizations; and (b) develop a B2B e-commerce adoption challenges and issues table to assist healthcare organizations in identifying and managing them.

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