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Knowledge Management Model Building for Business Resilience, Continuity, and Sustainability
Abstract
This chapter presents a framework composed with the purpose of identifying the necessary components required to develop a knowledge management model that is bespoke to business needs and capabilities, allows management to design resilient practices, and undertakes continuity planning for business sustainability. Hence, this chapter identifies and discusses the emerging knowledge management approaches and their impact on developing business resilience and continuity. The chapter discusses the importance of knowledge processing stages, elaborates on knowledge forms, and types that businesses need to combine while seeking to develop sustainable practices. Work presented in this chapter also explores the resources required to support the development of knowledge management systems and strategies. Furthermore, the authors examine and elaborate on business factors that are needed to facilitate the implementation of knowledge management and provide guidelines for practitioners interested in developing strategies that assist with business resilience, continuity, and sustainability.
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