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Knowledge Management Portals for Empowering Citizens and Societies
Abstract
Knowledge management is not a simple technology driven modus operandi, rather it is policy driven issue that is intermingled with technology, decision, management and intellectuality. Along this route, empowering common citizens utilizing knowledge development utilities is a challenge to the researchers and development practitioners. Furthermore, dissemination of intellectual content on the Web for public view, their understanding, capacity development, and specifically for being utilized as a tool to increase their social, educational, political and economic ability is by far the most difficult part of the system. The process complicates further, when emerging technologies are being adopted to provide the solution, especially for the common people of the community with their social and political implications. However, in recent years, knowledge management has become a new branch of system management for achieving breakthrough in entrepreneurship, social and governance performance synergizing people, process, technology and policy. At the same time, emerging technologies like, data mining are being utilized for carrying out intelligent decision among dispersed source of huge data. Semantic Web Technologies are also being incorporated in the decision making processes. This chapter is focusing on knowledge management issues for developing knowledge management portals to empower citizens and societies. In this context, the chapter introduced critical aspects of knowledge management perspectives, justified establishment of knowledge management portals acting as a tool of empowerment, provided insight on data mining as a technology of implementation, throws a solution by introducing Semantic Web Technologies as an essential technology for establishing knowledge management portals, puts forward contemporary challenges during the establishment of knowledge management portal, illustrated a few cases that are acting as knowledge management portals, and concluded before giving a few hints on future research issues for empowering common element of the society.
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