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Knowledge Management and Project Management in 3D: A Virtual World Extension
Abstract
Project management can be improved using modern interfaces that more naturally show work situations. Employees have deep real world knowledge that can be exploited, and a sense of common purpose among team members that can be enhanced. But, project efforts are currently guided only with structured charts and diagrams that show participants the state of their team’s work activities. These charting tools have become more colorful and visually clear over time to reduce any uncertainty regarding task assignments, interdependencies, and any important schedule delays. However, a three dimensional environment extends the range of vision dramatically. Any team member can see what is currently being developed, the status of the process, and any pertinent actions needing focus, all in persistent and prominent wall displays. Discussions among remote collaborators are facilitated, focused on common views of pressing circumstances. Knowledge retention and transfer is more robust, and is illustrated in more compelling contexts keyed to current work activities. The immediacy of three dimensional world immersion will allow even forgetful workers to see at a glance the state of their contribution as well as the completion progress of those upon whom they depend.
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