Knowledge Management Systems Acceptance

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Author(s): Fredrik Ericsson (Orebro University, Sweden)and Anders Avdic (Orebro University, Sweden)
Copyright: 2008
Pages: 6
Source title: Knowledge Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Murray E. Jennex (San Diego State University, USA)
DOI: 10.4018/978-1-59904-933-5.ch026

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

This chapter introduces a framework of knowledge management systems acceptance labeled Requirements of Acceptance Model (RAM). It argues that acceptance of knowledge management systems is dependent on perceived relevance, systems accessibility, and management support. Together these components constitute the RAM. Further, it argues that implementation of systems is at large a process of acceptance where the requirements of acceptance are attained. Finally, it argues that to achieve the requirements of acceptance, implementation should be iterative and cooperative between users and developers by continually developing, implementing, and testing prototypes

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