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Knowledge Sharing Barriers in Procurement: Case of a Finnish-Based Construction Company
Abstract
This chapter introduces knowledge management as a means to analyse the process of knowledge sharing in organisations, specifically knowledge-sharing barriers faced by companies in procurement on the level of an individual employee, as well as at the level of an organisation. It argues that at the individual level knowledge sharing process is frequently hoarded by internal resistance, lack of trust, insufficient motivation, gap in awareness and knowledge, and at the organizational level, by bureaucracy and hierarchy, paradigm incoherency, lack or organisational reciprocity, absence of common legitimate language, organisational and national cultures, competition between the business units and departments, poor communication infrastructure, and localization. The chapter does not aspire to provide a complete list of the knowledge-sharing barriers faced by the companies within procurement but instead to draw attention to the complexity and problematic of the knowledge-transfer process. Awareness of the potential knowledge-sharing barriers allows the managers and companies to proactively respond to these challenges and develop solutions for a specific organisation.
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