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Macroergonomic Work Systems' Design Factors and Elements: A Literature Review
Abstract
Currently there is no a literature survey which evaluates and classifies the papers according to the macroergonomic factors and elements that authors consider needed to work systems' design. For that reason, this chapter offers a review to identify the most frequent macroergonomic work systems' design factors and elements enounced in literature and propose a classification for them. A manual search was performed in seven databases by using keywords such as sociotechnical systems, macroergonomics, and work systems design. Bibliographical sources were classified into five main groups, corresponding to the factors of work systems' design, named Peron factor, Organization factor, factor of Tools and Technology, Tasks factor, and Environment factor, and their corresponding subgroups (elements). The macroergonomic Organization factor presented the highest frequency, while the macroergonomic factor of Tools and Technology presented the lowest frequency. Regarding the elements, Teamwork was the most frequent, while Advanced Manufacturing technology and Work Schedules were the less frequent.
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