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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Management 2.0: Managing Knowledge Workers in the 21st Century

Management 2.0: Managing Knowledge Workers in the 21st Century
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Author(s): Moria Levy (Israeli Knowledge Management Forum, Israel)
Copyright: 2011
Pages: 17
Source title: Implementing New Business Models in For-Profit and Non-Profit Organizations: Technologies and Applications
Source Author(s)/Editor(s): Te Fu Chen (Lunghwa University of Science and Technology, Taiwan)
DOI: 10.4018/978-1-60960-129-4.ch002

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Abstract

The world has changed a great deal since modern management principles were established one hundred years ago, at the turn of the 20th century. This chapter suggests a new management framework for managing today’s knowledge workers. This framework is based on three perspectives: analyzing the manager’s tasks; observing the knowledge worker’s behaviors and expectations; and management recommendations via suggested underlying guiding principles. Together these construct a framework for the new era’s manager, defined here as the 2.0 manager.

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