The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges
Abstract
Configurable products are an important way to achieve mass customization. A configurable product is designed once, and this design is used repetitively in the sales-delivery process to produce specifications of product individuals meeting customer requirements. Configurators are information systems that support the specification of product individuals and the creation and management of configuration knowledge, therefore being prime examples of information systems supporting mass customization. However, to the best of our knowledge, there is no systematic review of literature on how mass customization with configurable products and use of configurators affect companies. In this chapter, we provide such a review. We focus on benefits that can be gained and challenges which companies may face. A supplier can move to mass customization and configuration from mass production or from full customization; we keep the concerns separate. We also review benefits and challenges from the customer perspective. Finally, we identify future research directions and open challenges and problems.
Related Content
|
Vincent Lennard Kraus.
© 2023.
32 pages.
|
|
Tlou Maggie Masenya.
© 2023.
16 pages.
|
|
Arzu Tufan, Gurkan Tuna.
© 2023.
30 pages.
|
|
Wasswa Shafik.
© 2023.
19 pages.
|
|
Calvin Nobles, Sharon L. Burton, Darrell Norman Burrell.
© 2023.
23 pages.
|
|
Darrell Norman Burrell, Calvin Nobles, Austin Cusak, Laura Ann Jones, Jorja B. Wright, Horace C. Mingo, Jennifer Ferreras-Perez, Katrina Khanta, Philip Shen, Kevin Richardson.
© 2023.
16 pages.
|
|
Jorja B. Wright, Darrell Norman Burrell.
© 2023.
12 pages.
|
|
|