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Maturing an Information Technology Privacy Program: Assessment, Improvement, and Change Leadership
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Author(s): Mike Gregory (Community Healthcare System, USA)and Cynthia Roberts (School of Business and Economics, Indiana University Northwest, USA)
Copyright: 2020
Pages: 19
Source title:
Evaluating Challenges and Opportunities for Healthcare Reform
Source Author(s)/Editor(s): Raj Selladurai (Indiana University Northwest, USA), Charlie Hobson (Indiana University Northwest, USA), Roshini Isabell Selladurai (In His Image Family Medicine Residency, Ascension St. John Medical Center, USA)and Adam Greer (Ascension St. John Medical Center, USA)
DOI: 10.4018/978-1-7998-2949-2.ch006
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Abstract
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was initially enacted as an administrative simplification to standardize electronic transmission of common administrative and financial transactions. The program also calls for implementation specifications regarding privacy and security standards to protect the confidentiality and integrity of individually identifiable health information or protected health information. The Affordable Care Act further expanded many of the protective provisions set forth by HIPAA. Since its implementation, healthcare organizations around the nation have invested billions of dollars and have cycled through numerous program attempts aimed at meeting these standards. This chapter reviews the process taken by one organization to review the privacy policy in place utilizing a maturity model, identify deficiencies, and lead change in order to heighten the maturity of the system. The authors conclude with reflection related to effectiveness of the process as well as implications for practice.
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