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Mobile Participation: Citizen Engagement in Urban Planning via Smartphones
Abstract
Smartphones and tablet computers are becoming essential in everyday life, connecting us in a powerful network through mobile web services. They open new channels of communication between citizens, institutions and administrations, offer greater access to public information, and facilitate increased participation. These new forms of collaborative social interaction revolutionize our information and knowledge society. The chapter examines the new opportunities opened up by mobile phones for mParticipation in the context of urban planning processes. After beginning with a theoretical overview about technical developments, eParticipation and the changes in communication in a networked society, it defines the concept of mParticipation. This is followed by an examination of six real-world projects. These examples are then used for the identification of best practices and for the analysis of the usefulness and effectiveness of these new participatory tools. In addition, the chapter discusses the possibilities as well as the barriers to mobile participation, and makes recommendations for the use of smartphones in urban planning. mParticipation opens new channels of communication, creates new ways of gathering local information and has the chance for creating a low-threshold gateway for citizen participation in urban planning, by improving databases and giving instant feedback.
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