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Mobile Phone Etiquette in Nigeria: The Case of Calabar Municipality, Nigeria

Mobile Phone Etiquette in Nigeria: The Case of Calabar Municipality, Nigeria
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Author(s): Aniebiet I. Ntui (University of Calabar, Nigeria) and Nkoyo B. Edem (University of Calabar, Nigeria)
Copyright: 2011
Pages: 12
Source title: Handbook of Research on Information Communication Technology Policy: Trends, Issues and Advancements
Source Author(s)/Editor(s): Esharenana E. Adomi (Delta State University, Nigeria)
DOI: 10.4018/978-1-61520-847-0.ch032

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Abstract

There has been tremendous growth in the mobile telephony industry in Nigeria in recent years. This evolving technology has given rise to concerns over the etiquette governing mobile phone usage. This study was undertaken to better understand levels of knowledge of Nigerians about etiquettes of mobile phone usage. Data were collected through interviews, direct observations and questionnaire from 861 randomly selected mobile phone users residing in diverse streets of Calabar municipality. The study revealed that the levels of knowledge of Nigerians about etiquette of mobile phone usage is high but users refuse to conform; that the etiquette that should be up held include volume of the ringing tone should be low, pleasant and not annoy others; mobile phones are not used while driving. The implication of is that non compliance with mobile phone etiquettes poses a serious threat and distraction to others. Based on the findings, recommendations which would increase levels of knowledge of and compliance with the etiquette of mobile phone usage in Nigeria were set forth.

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