Online Decision Making: Online Influence and Implications for Cyber Security

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Author(s): Helen Joanne Wall (Edge Hill University, UK)and Linda K. Kaye (Edge Hill University, UK)
Copyright: 2018
Pages: 25
Source title: Psychological and Behavioral Examinations in Cyber Security
Source Author(s)/Editor(s): John McAlaney (Bournemouth University, UK), Lara A. Frumkin (Open University, UK)and Vladlena Benson (University of West London, UK)
DOI: 10.4018/978-1-5225-4053-3.ch001

Keywords: Cyber and Network Security / Cyber Warfare & Terrorism / Information Science Reference / Security & Forensics

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Abstract

The growth in computer-mediated communication has created real challenges for society; in particular, the internet has become an important resource for “convincing” or persuading a person to make a decision. From a cybersecurity perspective, online attempts to persuade someone to make a decision has implications for the radicalisation of individuals. This chapter reviews multiple definitions and theories relating to decision making to consider the applicability of these to online decision making in areas such as buying behaviour, social engineering, and radicalisation. Research investigating online decision making is outlined and the point is made that research examining online research has a different focus than research exploring online decision making. The chapter concludes with some key questions for scholars and practitioners. In particular, it is noted that online decision making cannot be explained by one single model, as none is sufficient in its own capacity to underpin all forms of online behaviour.

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Online Decision Making: Online Influence and Implications for Cyber Security

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