Organizational Learning and Competitive Advantage

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Author(s): Juliana Mulaa Namada (United States International University – Africa, Kenya)
Copyright: 2018
Pages: 19
Source title: Handbook of Research on Knowledge Management for Contemporary Business Environments
Source Author(s)/Editor(s): Armando Malheiro (University of Porto, Portugal), Fernanda Ribeiro (University of Porto, Portugal), George Leal Jamil (Fumec University, Brazil), Jose Pocas Rascao (Polytechnic of Setubal, Portugal)and Oscar Mealha (University of Aveiro, Portugal)
DOI: 10.4018/978-1-5225-3725-0.ch006

Keywords: Business and Organizational Research / Business Science Reference / Knowledge Management / Library & Information Science

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Abstract

Environmental turbulence in today's business landscape has elicited deep concerns in contemporary business organizations. As a result, organizations seek to achieve competitive advantage through organizational learning. This chapter presents organizational learning as a key source of competitive advantage in contemporary business organizations. It examines the concept of organizational learning by definition and delves in the four constituents that form the concept of organizational learning, namely knowledge acquisition, knowledge distribution, information interpretation, and organizational memory. Further, the chapter focuses on the factors affecting organizational learning together with competitive advantage as an outcome of organizational learning.

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