Performance Appraisal Approaches and Methods for IT/IS Projects: A Review

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Author(s): António Silva (University of Minho, Portugal), João Varajão (Centro ALGORITMI, University of Minho, Portugal), José Luís Pereira (University of Minho, Portugal)and Carlos Sousa Pinto (University of Minho, Portugal)
Copyright: 2019
Pages: 15
Source title: Human Performance Technology: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-8356-1.ch078

Keywords: Business Science Reference / Human Aspects of Business / Human Aspects of Technology / Social Sciences & Humanities

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Abstract

In increasingly demanding environments, organizations need to manage their human resources effectively, as these are fundamental to their success. Therefore, it is important to improve the performance of these resources by conducting systematic evaluations and by collecting information on their productivity, training needs, and individual and team performance. In the context of Information Technologies/Information Systems (IT/IS) projects, there is not much research work focused on human resources performance evaluation. This paper aims to fill this gap by reviewing approaches and methods for performance appraisal, which can be successfully applied in IT/IS projects. Are presented approaches and methods focused on: personality; behaviors; comparison; and outcomes/results.

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Performance Appraisal Approaches and Methods for IT/IS Projects: A Review

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