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Performing Charlotte: A Technique to Bridge Cultures in Participatory Design
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Author(s):
Ann Light (Sheffield Hallam University, UK), Dorothea Kleine (University of London, UK), Royal Holloway (University of London, UK)and Macarena Vivent (Universidad de La Frontera, Spain)
Copyright:
2012
Pages:
18
Source title:
Technological Change and Societal Growth: Analyzing the Future
Source Author(s)/Editor(s):
Elayne Coakes
(University of Westminster, UK)
DOI:
10.4018/978-1-4666-0200-7.ch014
Keywords:
Human Aspects of Technology
/
Information Science Reference
/
Knowledge Society
/
Social Sciences & Humanities
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Performing Charlotte: A Technique to Bridge Cultures in Participatory Design
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Abstract
This article describes the use of a performed persona as a device in cross-cultural design activities. The device serves to elicit knowledge and manage expectations in the context of participatory design workshops to explore the purpose and function of a tool for tracing the supply chain of ethical goods from producer to consumer. The use of the method with the staff of a wine producer in Chile is analyzed and the benefits and challenges identified in using the form live in workshops. The authors conclude that the device offers potential but also requires some confidence and skill to invoke.
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