IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Problems Faced by Consumers in E-Commerce Transactions With Special Emphasis on Digital Economy in India and the European Union

Problems Faced by Consumers in E-Commerce Transactions With Special Emphasis on Digital Economy in India and the European Union
View Sample PDF
Author(s): Unanza Gulzar (School of Law, NorthCap University, India)
Copyright: 2020
Pages: 19
Source title: Impact of Mobile Services on Business Development and E-Commerce
Source Author(s)/Editor(s): Francisco Liébana (University of Granada, Spain), Zoran Kalinić (University of Kragujevac, Serbia), Iviane Ramos de Luna (Open University of Catalonia, Spain)and Inma Rodríguez-Ardura (Open University of Catalonia, Spain)
DOI: 10.4018/978-1-7998-0050-7.ch005

Purchase


Abstract

The chapter critically analyzes the defies consumer faces in e-commerce transaction like jurisdictional issues, privacy, and other issues. It also focuses on the EU directives and position of India with reference to e-commerce. Further, it highlights the nature of problems and challenges consumers face while making digital purchases, the need for more transparency and disclosure on the part of traders, and how the EU directives and Indian Consumer Protection Bill 2018 can play an important role in protecting the consumers. Moreover, the chapter highlights the regulatory mechanism of both EU and India and makes a comparative analysis of two. The chapter also deals with new changes made in India like e-commerce draft policy 2018. Last but not the least, to give an outline of consumer inclinations, opinions are expressed in order to present an overall picture of existing situations from the consumer perspective.

Related Content

. © 2021. 31 pages.
. © 2021. 19 pages.
. © 2021. 38 pages.
. © 2021. 25 pages.
. © 2021. 21 pages.
. © 2021. 34 pages.
. © 2021. 59 pages.
Body Bottom