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Professional Development and Training Needs for Administrators in an Islamic University Malaysia
Abstract
There have been several studies that have been conducted on employee training and development, both in educational institutions and companies, such as the study conducted by Oktavianus, namely training and development of employees at schools in Indonesia. This study found that in order to help the process of education services, each existing unit must be equipped with competent administrative staff to help teachers and students, even parents for the purpose of the educational service process. Therefore, training and development must be given to these administrative staff so that they can do their jobs properly and correctly. Hence, the purpose of this chapter is to highlight the professional development needs for administrative staff at the Islamic University in Malaysia. Researchers explore the trainings that were provided by the university not only for self-development but also for the benefit of the university to reach its goals.
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