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Providing Continuous Web Accessibility Evaluation: A Case Study on the Evolution of Governmental Websites

Providing Continuous Web Accessibility Evaluation: A Case Study on the Evolution of Governmental Websites
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Author(s): Aline Bossi Pereira da Silva (School of Technology, University of Campinas, Brazil), Celmar Guimarães da Silva (School of Technology, University of Campinas, Brazil) and Regina Lúcia de Oliveira Moraes (School of Technology, University of Campinas, Brazil)
Copyright: 2020
Pages: 26
Source title: Interactivity and the Future of the Human-Computer Interface
Source Author(s)/Editor(s): Pedro Isaias (Information Systems and Technology Management School, The University of New South Wales, Australia) and Katherine Blashki (Victorian Institute of Technology, Australia)
DOI: 10.4018/978-1-7998-2637-8.ch001

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Abstract

Accessibility evaluation of websites is normally done before its deployment, but there is a lack of accessibility maintenance after website evolution. This chapter hypothesizes that adopting a continuous website accessibility validation process could facilitate accessibility maintenance after each evolution. To this end, the authors adapted an accessibility evaluation tool to send periodical reports of accessibility faults to website managers. Weekly accessibility reports were sent to the website's managers and the number of accessibility faults was monitored. Besides, these managers answered questions about their awareness of the regulation and the faults found on their websites. The results suggested a notable lack of interest in regulatory compliance and a strong lack of sensitivity to disabled people's limitations.

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