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Public Engagement in Smart City Management: A Key to Success – Some Case Studies
Abstract
The smart city development initiatives, traditionally, have mainly focused on use of technology for better governance, creating facilities for public and facilitating administration. However, this focused more on developing sophisticated technology, creating and maintaining databases, advanced computing, etc. Such approaches, however, have resulted in involvement of high cost and less returns, leading to under-delivery of potential benefits of smart city concept. A smart city to reach its full potential requires a people-centric initiative which is about citizens living there and which is centred around their needs and problems that they face. These public-centric initiatives are about involvement of the public in its development and implementation. In other words, these people-centric smart city initiatives are about ‘collaborative technology' that brings about collaboration among urban communities, citizens, and city governments. This chapter is an attempt to study some of the people-centric smart city initiatives of the world.
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