IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Public Organizations and Business Model Innovation: The Role of Public Service Design

Public Organizations and Business Model Innovation: The Role of Public Service Design
View Sample PDF
Author(s): Mateusz Lewandowski (Jagiellonian University in Kraków, Poland)
Copyright: 2020
Pages: 25
Source title: Open Government: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-9860-2.ch036

Purchase

View Public Organizations and Business Model Innovation: The Role of Public Service Design on the publisher's website for pricing and purchasing information.

Abstract

Improvement of public services and raising the citizens' quality of life is one of the biggest concerns of public sector. Changing the way public organizations operate could support such an improvement. In this regard, business model framework is an emerging field of research that could shed some new light. Yet, in case of public organizations, business model innovation remains heavily underexplored. The purpose of this chapter is threefold, to indicate and discuss the opportunities of adapting the business model innovation theory to public organizations, to conceptualize its theoretical framework, and to explore the role of public service design in the process of innovating public sector business models.

Related Content

Alexander Velez, Rebeca Kerstin Alonso, María Carmen Martínez-Monteagudo. © 2024. 14 pages.
Salvador Baena Morales, Carlos Martínez-Mirambell, Mayra Urrea-Solano. © 2024. 13 pages.
Aida Sanahuja Ribés, Odet Moliner García, Auxiliadora Sales Ciges. © 2024. 16 pages.
Magle Sanchez Castellanos. © 2024. 15 pages.
Francisco Pradas-Esteban. © 2024. 15 pages.
Paula Berzal-Gracia, Agustín Reyes-Torres, Alexandre Bataller-Català. © 2024. 17 pages.
Paula González García. © 2024. 12 pages.
Body Bottom