Quality Assurance for Online Programs: Roles, Responsibilities, and Leadership Styles of Higher Education Administrators

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Author(s): Yi Yang (Franklin University, USA)and Curtis J. Bonk (Indiana University, USA)
Copyright: 2012
Pages: 20
Source title: Handbook of Research on Practices and Outcomes in Virtual Worlds and Environments
Source Author(s)/Editor(s): Harrison Hao Yang (State University of New York at Oswego, USA)and Steve Chi-Yin Yuen (The Univeristy of Southern Mississippi, USA)
DOI: 10.4018/978-1-60960-762-3.ch016

Keywords: Information Science Reference / Media & Communications / Social Computing / Virtual Communities & Virtual Reality

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Abstract

Roles of administrators are often overlooked when discussing the quality of online education. Administrators have long asserted the pivotal influence on school policies, faculty members’ morale, and learning atmosphere. This chapter examines the challenges administrators face in ensuring the quality and viability of online programs. In the chapter, we suggest that the responsibilities of an effective higher education administrator encompass roles as strategic planner and manager, effective motivator, aggressive promoter, and strong supporter of others. We also put forth recommendations for administrators that might help them improve the quality and success of online programs.

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Quality Assurance for Online Programs: Roles, Responsibilities, and Leadership Styles of Higher Education Administrators

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