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Quality Management System for HEIs: An Overview
Abstract
The development of quality management systems (QMS) in higher education institutions (HEIs) was driven on the one hand by the competitive pressure and, on the other hand, by growing concerns from stakeholders demanding assurance of institutional program quality and their graduates. Adopting QMS is currently mandatory, and quality accreditation, both institutional and program, becomes a plausible strategy to engage and continue offering programs by national and international bodies. This chapter offers an introductory understanding of the quality concept and quality management systems within higher education and sheds some light on the quality management system in Oman.
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