Reconfiguring the New Normal: Workplace Spirituality, Millennial Employee Engagement, and Turnover Intentions

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Author(s): Sumbul Zaman (Jamia Millia Islamia, India)
Copyright: 2023
Pages: 19
Source title: Enhancing Employee Engagement and Productivity in the Post-Pandemic Multigenerational Workforce
Source Author(s)/Editor(s): Angela M. Even (Purdue University, USA)and Bryan Christiansen (Southern New Hampshire University, USA)
DOI: 10.4018/978-1-6684-9172-0.ch013

Keywords: Business Science Reference / Human Resource Management / Knowledge Management and Library Science / Management Science

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Abstract

The Covid-19 pandemic has changed the magnitude of experience and perception of work, leaving a permanent mark on the fundamental principles of the workplace as information workers still continue to work from home. While the turnover intention of millennials is highest in the I/T (information technology) industry, organizations strive to adjust to the work order that is supposed to be the new normal. This chapter unfolds the mediating impact of employee engagement on the relationship between workplace spirituality and turnover intention of millennials in the post-pandemic era. A cross-sectional study was conducted through an online survey and data were analyzed through the AMOS 20.0 and Hayes Process macro (model 4). To respond to the long-standing problems extended by the pandemic, establishing deep connections with organizational members, and injecting meaning and higher purpose at the workplace may prove to be effective.

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Reconfiguring the New Normal: Workplace Spirituality, Millennial Employee Engagement, and Turnover Intentions

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