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Relevance of Web 2.0 for Library Services in Digital Era
Abstract
The chapter examined relevance of Web 2.0 for library services in digital era. it has been concluded that Web 2.0 tools play crucial role in effective service delivery of librarians. The chapter covers awareness, utilization; benefits and challenges that affect the use of Web 2.0 by librarians for effective service delivery. The concepts generally implied that Web 2.0 can be used by librarians as information acquisition tools that are used to gather information from sources outside libraries (for example, blogs and wikis), information dissemination tools that are used to distribute content and information to patrons (such as RSS feeds), information organization tools that facilitate storage and subsequent retrieval of information (social bookmarking and tagging), and information sharing tools that facilitate the bilateral flow of information between libraries and patrons (social networking and media sharing sites. It was concluded that Web 2.0 tools play crucial role in effective service delivery of librarians. Therefore, librarians should be proactive in the adoption and use of upgrade of web 4.0 which is more current than Web 2.0 to become relevant in the digital era.
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