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The Role of ICT in Support of Adaptable Work Arrangements
Abstract
There has been a proliferation of adaptable work arrangements in United States (U.S.) organizations, which is driven by a convergence of information and communications technology (ICT) and workforce trends. Specifically, workforce trends indicate an increase in demographic diversity and a projected reduction in skilled workers. These trends have led many U.S. organizations to focus on retention strategies and subsequently to place emphasis on adaptable work arrangements as a workforce imperative. In this article, we describe the forces driving the utilization of adaptable work arrangements. Moreover, we will illuminate the ICT currently available to successfully design and execute adaptable work arrangements in support of increased productivity, and the realization of organizational sustainability and competitiveness.
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