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The Role of Individual Trust in E-Collaboration
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Author(s): Terry Nolan (Auckland University of Technology, New Zealand)and Linda Macaulay (The University of Manchester, UK)
Copyright: 2008
Pages: 6
Source title:
Encyclopedia of E-Collaboration
Source Author(s)/Editor(s): Ned Kock (Texas A&M International University, USA)
DOI: 10.4018/978-1-59904-000-4.ch081
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Abstract
The subject of individual and interpersonal trust within communities has captured the attention of sociologists and psychologists for many decades, having intensified with the advent of virtual or online communities and their potential for increasing social inclusion. E-collaboration, particularly for business purposes, often requires the communication of “rich” information (Daft & Lengel, 1986), of high utility value to its recipients, such that it facilitates “rational action” (Ulrich, 2001).
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