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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Scaling Online Education at a Small, Private University

Scaling Online Education at a Small, Private University
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Author(s): Michael S. Hoffman (St. Bonaventure University, USA)and Shelley Jack (St. Bonaventure University, USA)
Copyright: 2023
Pages: 16
Source title: Research Anthology on Remote Teaching and Learning and the Future of Online Education
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-7540-9.ch072


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The online education landscape is dominated in higher education by large for-profit institutions and large public universities, but how can a small, private university develop online programs and scale them in such a way as to offer students an excellent learning experience, provide exemplary student support services, and do so with limited resources? This chapter discusses the challenges faced, and solutions deployed, by one such institution as it implemented and grew its portfolio of fully online programs.

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