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Scenarios for E-Collaboration are Only Part of the Story
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Author(s): Lydia M.S. Lau (The University of Leeds, UK)
Copyright: 2008
Pages: 7
Source title:
Encyclopedia of E-Collaboration
Source Author(s)/Editor(s): Ned Kock (Texas A&M International University, USA)
DOI: 10.4018/978-1-59904-000-4.ch083
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Abstract
This article explores the issue of how human factors can be addressed during the development of e-collaboration systems, in particular at the early stage of design since these systems may require new ways of working. It can be difficult to capture requirements for e-collaboration from existing users for two reasons. Firstly, engaging the potential users in requirements capture can be problematic as those users may not perceive themselves as potential users at the outset and hence not putting themselves forward in any consultation exercise. Even with the interested parties (or stakeholders) identified, they may not understand the full potential of how these new tools help people work more effectively with each other. Hence, requirements capture is a challenge for developing e-collaboration systems.
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